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[COST] [Frequently Asked Questions] [Terms and Conditions]
For the most part, an Institutional Online Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.
First, you must follow your usual "new serial" ordering procedures to subscribe to the paper+online version of EJE or the online-only version of EJE (ISSN 0804-4643 (print), 1479-683X (online)). You can order direct or via your subscription agent.
Secondly, activate your online access. To do this you will need your:
(1) Customer number (sent to you by email by our distributor once payment is received or printed on your mailing label if you receive a print copy).
(If you haven't received an email from our distributor please contact BioScientifica using the details given below.)
(2) Institution's IP Address(es)
[CRITICAL INFORMATION ABOUT IP ADDRESSES -- READ THIS]
(3) Contact name, title, phone, fax, and email
Your institution will not have access to the full online version of EJE until you complete this second step.
If you are subscribing to EJE directly via our distributor (not using an agent), please contact BioScientifica (EJE's publisher; Tel: +44-(0)1454-642241; Fax: +44-(0)1454-642222; Email) and we will try to assist you. Make sure that the customer number our distributor provided you with is available. What to Do if You Forget Your Customer Number
If you are subscribing to EJE through an agent and the issues are being shipped directly to your address, please contact BioScientifica (EJE's publisher; Tel: +44-(0)1454-642241; Fax: +44-(0)1454-642222; Email) and we will try to assist you. Make sure that the customer number our distributor provided you with is available.What to Do if You Forget Your Customer Number
If you are subscribing to EJE through an agent and you are using their consolidation service, please call your agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.
We are doing our best to accommodate you. Thank you for your assistance and understanding.
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